The backup size is determined by the actual uncompressed 'used' space as shown in your CPanel for your account at the time the backup is performed.
- All email accounts
- Email rules
- MySQL database
- File system
- All cron jobs
- All CPanel customisation
The purpose of this backup is that if there is a failure of your account for any reason, we will be able to restore to the last backup.
We will retain each backup taken for a minimum of 3 months, after which, you will be required to purchase an additional backup or opt for our Website backup to CD/DVD for your own storage. (see alternative product)
Although we host your account, we do not provide any backup services and if your account was damaged in any way, then recovery may not be possible.
We can perform a backup as frequently as you require. Depending on your website, this may only require a backup annually if the content does not change or daily/weekly if it is an active website.
Although our servers are very reliable, we cannot guarantee any recover other than that of the above backup. It is possible to perform you own backups from within your CPanel account.
The backup is only stored once payment is received.