Website Services

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Basic Website Maintenance
Website content session
Website backup (per hosted account)
Website backup - CD/DVD transfer
Website Recovery
Basic Website Maintenance
Note
£24.00
Monthly
The basic website maintenance package includes the following.

  • Monthly automated website backup

  • Essential Wordpress updates

  • Minor website edits


The purpose of this package is to take the maintenance of the website off your hands.
Monthly Automated Backup
An automated monthly backup is taken of the necessary folders and SQL database required to restore your Wordpress installation .
The backup is created locally and transferred to our backup FTP server for off server storage.
Essential Wordpress Updates
We will perform any required Wordpress updates including themes and plugins as required.
Minor Website Edits
As an added bonus, we will undertake minor website edits as required. This is essentially a free add-on and is limited to availability and fair usage.
6 months minimum contract.
Backups are retained only during the contract period.
Recovery of a damaged website may incur charges.
Website content session
£24.00
Monthly
The website content session is a monthly service providing approximately 20 minutes of content updates per month. Can be split i.e. 2x 10 mins etc. Cannot be carried to next month.
6 months minimum contract.
Website backup (per hosted account)
We perform a full account level backup of your hosted account which includes the following
£20.00
One Time
The backup size is determined by the actual uncompressed 'used' space as shown in your CPanel for your account at the time the backup is performed.

  • All email accounts

  • Email rules

  • MySQL database

  • File system

  • All cron jobs

  • All CPanel customisation


The purpose of this backup is that if there is a failure of your account for any reason, we will be able to restore to the last backup.
We will retain each backup taken for a minimum of 3 months, after which, you will be required to purchase an additional backup or opt for our Website backup to CD/DVD for your own storage. (see alternative product)
Although we host your account, we do not provide any backup services and if your account was damaged in any way, then recovery may not be possible.
We can perform a backup as frequently as you require. Depending on your website, this may only require a backup annually if the content does not change or daily/weekly if it is an active website.
Although our servers are very reliable, we cannot guarantee any recover other than that of the above backup. It is possible to perform you own backups from within your CPanel account.
The backup is only stored once payment is received.
Website backup - CD/DVD transfer
£8.00
One Time
This service is designed to compliment the Website backup service.
This service will copy the Website backup that we create to CD/DVD for your safe keeping.
We always keep each paid backup that we create for you on our system for a minimum of 3 months, if you wish to increase safety or maintain storage for a longer period, then this service is for you. The charge is per copy of the backup.
Website Recovery
£60.00
One Time
In the event that a problem occurs, we can restore your entire account to the previous backup that we maintain (up to 3 months) or indefinitely with a backup CD/DVD that we previously supplied to you. (aassuming you have used the backup to CD/DVD option)
This restoration service is only charged if required and is a FULL restoration only.
A partial restoration is possible (such as individual files/folders) but you would need to contact us for a custom price.


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